Come On, Unichem Masterton . . . Do the Right Thing.

Further to my earlier account of Unichem Masterton's very shabby attitude and response to my attempting to return a badly-designed (and expensive!) foam neck support collar:

Since they wouldn't take it back (which, according to New Zealand consumer law, they certainly should have), I decided I might as well do whatever I could to get some use out of the frightful thing.

So I ripped off the hard band that goes around the collar, in a ring, below the chin (which is supposedly how they justify charging - by memory, approximately - $64 for something that is, sans the silly and pointless appendage, available for $20 from a specialist disability products provider:  https://www.mobilitycentre.co.nz/shop/braces-supports-rehabilitation/braces-supports/neck-shoulder-posture-supports/foam-cervical-collar/).

That left just the plain piece of (bloody expensive) foam. AND . . . what it also did, was show yet another dimension to the not-fit-for-purpose problem:

Take a close look at my photo, in which I have placed the Unichem collar on the outside and my standard foam collar on the inside. You see the additional problem? The Unichem collar is shaped for someone with a very flat neck at the front. Or a square neck all around. 

Really? What sort of human has a neck this shape? I was gagging immediately I did up the Velcro. It presses hard on the front of your neck, even when done up as loosely as possible. 

Come on, Unichem. Show some basic ethics and principles. For me, it's not even about the money now. It's about getting you to see that you simply need to do the RIGHT THING.