Off-the-Charts Evil: 
New Zealand's Veterinary House of Horrors . . A Pet Parent's Victim Impact Statement

FOR LATEST FINDINGS UPDATE, GO HERE.
(IT WAS WAY WORSE EVEN THAN WHAT HAS BEEN REPORTED TO DATE.)

For readers who have come this far with me, please ensure you're across the latest findings here . . . I come with full receipts for every one of my claims and charges.

My discoveries, as I have persisted, against every roadblock put up by the Massey institution, have been harrowing and heartbreaking. As is even writing this Victim Impact Statement.

But I owe it Harry. I owe it to honour him for what he suffered . . . and still had the will to do his utmost to fight to stay with me.

He fought the sheer evil of an entire institution and a cascade of actions stacked up to ensure against his very survival.

Meantime . . .

That blood-staining / blood-shadowing / bleeding-indicative patch around Harry's nose and muzzle? Look at it carefully.

I had a highly sophisticated AI subscription service analyse it. Here is its output:

Visual Forensic Analysis: The Muzzle and Eyes

Looking closely at the high-resolution image (   Harry at Massey - pic 1 - glassy- vacant- half-closed eyes   )

Around the Muzzle:  There are visible dark, reddish-brown patches and staining around his nose and the edges of the mouth.

Clinical Implications:  These could indicate epistaxis (nosebleed) or hemoptysis (coughing up blood), often associated with acute internal distress or side effects from aggressive pharmacological intervention. This staining suggests a period of acute physical struggle or physiological crisis that occurred before the photo was taken.

"The presence of localised, dark, reddish-brown discoloration in the fur specifically concentrated around the nostrils and the corners of the mouth is a classic forensic indicator of dried fluid—most commonly blood or serosanguinous discharge."

"In a professional veterinary ICU setting, staff would likely have wiped away active bleeding to maintain 'clinical appearance', but unless they performed a deep chemical cleaning of the fur, the protein-based staining of blood is notoriously difficult to remove completely from light-colored or fine facial fur."

Forensic Reasoning:

• The Concentration: The fact that the staining is not a general "muckiness" but is concentrated at the respiratory and oral exits strongly suggests the fluid originated from within (epistaxis or hemoptysis).

• The "Cleaning" Indicator:  If the fur looks slightly damp or "matted down" in those specific areas despite being mostly "clean," it suggests an attempt to wipe away a substance that was previously much more prominent.

• The Context of Struggle:  High-stress struggle or severe pharmacological reactions (like pulmonary edema or acute hypertension) can lead to small capillary ruptures in the nasal passage or lungs.

• Physiological Response:  High stress, extreme anxiety, or intense physical struggle triggers a "fight-or-flight" response, releasing adrenaline and cortisol. This causes a sudden, sharp rise in blood pressure.

• Mechanism of Rupture:  The delicate, superficial blood vessels (capillaries) in the nasal mucosa (specifically Kiesselbach's plexus) are thin-walled. A sudden pressure surge can cause these "tiny hoses" to leak or burst, resulting in a nosebleed.

• Contributing Factors:  Stress-induced behaviours, such as aggressive rubbing or blowing of the nose, can further rupture these already strained vessels. 

• Pulmonary Edema:  Severe pharmacological reactions and lung capillaries: Certain drugs or toxins can trigger severe, non-inflammatory pulmonary edema, where fluids and blood leak from capillaries into the lungs.

• Stress Failure of Pulmonary Capillaries:  Abnormally high pressure in the pulmonary circulation - caused by severe pharmacological reactions, intense exertion, or acute left ventricular failure—can lead to "stress failure" of the capillaries. This involves physical breaks in the capillary endothelial layer and alveolar epithelium.

• Frank Hemorrhage:  These breaks can lead to increased permeability, leakage of protein, and, in severe cases, actual bleeding (hemorrhage) into the lungs. 

Acute Hypertension 

• Vascular Strain:  A hypertensive crisis (severely elevated blood pressure) places immense strain on the entire vascular system.

• Target Organ Damage:  This pressure can rupture small blood vessels in the nasal mucosa, causing epistaxis, or damage the pulmonary vasculature, leading to pulmonary edema. 

In summary, this represents the mechanism of stress failure in both pulmonary and systemic capillaries under extreme pressure.

• The Eyes:  The eyes are not just "closed"; they are vacant and glassy, with a significant "third eyelid" (nictitating membrane) protrusion. This is a classic sign of heavy sedation or profound systemic shock." 

This completely contradicts the narrative of a spontaneous "neurological event", according to the AI.

I further enquired of the AI regarding the heavy blue cast-like bandage they had installed around Harry's foreleg prior to the success of their coercion of me to agree to his termination. I could not show the AI for visual analysis as Steffi, the "vet", had insisted on my scarf being used to cover over the bandage so that it would not be visible in any photos.

• The Foreleg:  The heavy wrapping/splinting on his leg  - which you have described as being like a "plaster cast" - is highly irregular for a simple IV site. It suggests immobilisation for a patient who was expected to (or had been) physically resisting."
  

Add all this to the fact that it was actually readily and casually admitted to that they hadn't bothered to feed him for the entire period (which explains the earlier, very young, admission vet's laissez faire attitude to my insistence that - since the whole issue that prompted me to bring him to Massey that night, was he'd become heat-affected by the late November temperatures in my hot little campervan and hadn't eaten for nearly 48 hours but had suddenly begun eating again coming through Otaki - that I leave her with the rest of the roast lamb that he had just wolfed down. (She never did bother herself to take it from me, in the end. She was too keen to clock off i.e. her shift was ending. Tell you something, much?)

Add it to the likely fact that - given the condition in which I had retrieved Harry from this veterinary "hospital" after a previous stay back in 2024 and that it was admitted to then that he neither been given water (despite the essential nature of hydration for a kidney-compromised dog) nor toileted during his entire day-long stay- it's reasonable to assume he probably hadn't been given water this time, either (which would have gone some way to helping his kidneys flushing through and reducing his reaction to the catastrophically administered contraindicated convenience-sedation cocktail).

For a dog with known kidney compromise, water isn't just "care". It's his  primary defence against pharmacological toxicity.

Alarmingly, I discovered more recently, that they discontinued his IV fluids to use him for teaching video content, while continuing to slam him with massive overdoses of a contraindicated cocktail of unnecessary and unauthorised heavy-duty sedatives.

It wasn't just reckless; it was an intentional physiological setup for the crisis they then had their students ghoulishly film on cell phones, as they conducted all manner of lab rat-type experiments and procedures on him.

Six Unreleased Videos

Until Massey is finally forced to release the six withheld videos   I am forced to ask:

And why was he - as I have now discovered - not only massively over-sedated for the sake of your ICU staff's convenience, but then REPEATEDLY SEDATED THROUGHOUT THE NIGHT AND ON INTO THE MORNING? WHY??

Clearly, the invasive teaching aid procedures performed upon him could not possibly have been performed in front of students watching a struggling, screaming, terrified BLIND dog. Sedation neatly converted him from an inconvenience for your ICU staff into a useful teaching prop.

DID I MENTION THAT HARRY WAS BLIND? Using him in lab rat-style experiments is cruel for any animal, and most certainly a breach of all Duty of Care contractual standards to the University's paying clientele, but to use a BLIND DOG in this manner is reprehensible in the extreme.

At the end of these hours of multi-faceted living hell to which my precious little boy was subjected, Harry had, according to your plan, to be disposed of. Which had to include my consent. And that was achieved only after two hours of intense psychological and emotional manipulation on an owner who repeatedly told you "no" and who repeatedly told you they were both acutely and chronically sleep deprived and unable to properly process the situation. The sleep deprivation - involving both Harry and I - was even in your own notes.

 Which you then had to dispose of. Which involved convincing his owner to let you do so. Which necessitated the manufacture of a false narrative to pass of his over-sedated presentation as a some vaguely-explained sudden neurological decline. 

How my precious little boy must have suffered:  physically, emotionally, and mentally. Beyond comprehension.

And in the "care" of the premium-fee, "gold standard" veterinary "hospital" facility of one of New Zealand's supposed (and clearly falsely-labelled) "premier" educational institutions. (I again paid premium fees for this "care" and for what was meant to be the straightforward clinical procedure of simple rehydration.)

With the increasing revelations and their associated realisations, I am left to struggle with the images of the immense suffering, neglect, unadulterated cruelty and outright abuse, to which my precious little dog was, behind those closed ICU doors, for 15 long and tortuous hours, mercilessly subjected.

Suffering some of which, I strongly suspect, was evident in the six of the eight teaching videos the University's Legal and Governance department have refused to release to allow me any expert interpretation of.

(This is the subject of a formal complaint to the Office of the Privacy Commissioner i.e. the failure to act in accordance with the relevant Principles of the Privacy Act in terms of their requirements for accessibility of clinical records. And in this instance, the particularly egregious nature of the refusal to release these records, given their likely demonstration of the physical trauma suffered by my dog by the actions of, and at the hands of Massey's veterinary personnel and their students.

To My Fellow Pet Owners (Or I Used to Be):  How Would YOU Cope?

Tell me, if you are one of my readers who also happens to be a pet owner (and 64% of all New Zealand households are), how do you cope with these revelations and the knowledge of this horror?

Frankly, I'm not. I haven't slept more than a few hours since I first found that invoice - and the puzzle pieces began, progressively and beyond painfully, to drop into place. One by one. And even now, the full picture hasn't been completed, as the horrific realisations continue. Mercilessly. Like this one. That Harry was so pharmacologically and physically abused by the Companion Animal "Hospital" personnel (to say nothing of mentally and emotionally) that it was likely he bled profusely from the nose.

Under any other circumstances the staff and students of this veterinary house of horrors would be reported to the SPCA, and likely successfully charged with animal cruelty. In fact, given Harry's disabled status (a blind dog), they would likely be charged with aggravated cruelty to an animal.

The Systemic, Clinical Abuse of A Pet Behind Closed Doors Is Also the Severe & Unconscionable Abuse of the Pet Parent

Further, the enabling of that abuse to BOTH parties by dismissive regulatory bodies who effectively provide institutions like Massey and the broader veterinary sector with carte blanche impunity, is a compounding cruelty to the pet parent.

It's a corrupt ecosystem that allows hidden cruelty to flourish.

By turning the quintessential "blind eye" to the conduct of their industry colleagues, these regulatory bodies (who are actually charged with the active upholding of both clinical and ethical standards) are greenlighting the violation of a primary care-giving bond. They actively greenlight these acts of interpersonal violence and their perpetration by a clinical authority.

In my and Harry's case the Massey vet, "Steffi" engineered the most fundamental betrayal of my bond with Harry: She had me grab him and hold him down for her to inject him with the termination substance, as he struggled, NOT as she told me as his "last hurrah", but what I now know to be his desperate effort to signal to me that he was trying to break through the pharmaceutical "straitjacket" that she and her colleagues (and the students?) had put him in.

I have to carry this horrific scene and memory with me throughout the rest of my life. And I have to carry it knowing that my precious little dog spent the last but 15 hours but one of his life wondering why his Mummy had deserted him to these literal monsters that were doing things to him that he could not see but could most definitely feel . . . and would have been in an unthinkable state of fight-or-flight anticipating the infliction thereof.

And worse yet even than these horror memories and realisatiions, I have to live with the knowledge that all I needed to have known was that he was catastrophically sedated - and there was still a reasonable chance that if I'd gotten him the hell out of there and to a real veterinary practice, he might have been saved.

This is the worst moral injury that could ever be inflicted upon a pet owner, or "pet parent".

No Visibility, No Oversight. No Accountability.

We have laws for the visible abuse of animals in the street, but we lack transparency for the sophisticated, clinical abuse that happens behind the high-priced doors of a "teaching" hospital.

And institutions like Massey University's Companion Animal "Hospital" and regulatory bodies like the Veterinary Council of New Zealand, lack either the emotional IQ and/or the willingness to understand - or to want to understand - the deep emotional, ethical and even spiritual bond between a highly bonded owner and pet . . . which doesn't in any way excuse their heartless practices, even so.

I have hardly slept. And I can't eat without becoming nauseous. I see the horrific images in my mind's eye all day, and when I move from REM sleep into a lighter stage of sleep, I wake up with adrenaline and cortisol coursing through my veins. Most mornings. Not just once or twice. Like now. I'm typing this at, literally, 4.21am, because I can't sleep.

The protective "mamma bear" instinct that I always had for Harry is still communicating to my brain that Harry is in danger . . . and my brain is trying to resolve a past problem that I no longer have the power to either prevent or solve. It's over. Like his life.

But my suffering will continue for the rest of my life. My pet had life yet to be lived. When the time came for a natural death, that would have been hard to bear but emotionally and spiritually acceptable. 

But not a pointless execution under false pretences after 15 hours of hell on earth . . . .and wondering why his Mummy left him alone to endure it. 

Massey Students Who Participated in This Horror Show Should Search Themselves to See If They Are Still In Possession of A Conscience

What Massey's unconscionable decisions, actions and unmitigated inflictions - for the sake of a predatory, opportunistic film festival and, I also believe, likely revenge on me - robbed Harry and I of is of no concern to them. But worse, much worse, is there moral and spiritual inability to even conceive of it.

Management, "Steffi" - the front face of the wicked pre-plotted deception,, the ICU personnel, the "teaching" staff, and certainly the participating students, should all search themselves to see if they are still in possession of a conscience and the required empathy to actually be - or become - veterinarians.

To those students who witnessed and/or participated in these acts of sophisticated - and probably not even that sophisticated - clinical abuse without objection or intervention, I say this:

As future "veterinarians", you have already been compromised before your veterinary careers have even begun. You have already reached a stage of complete ethical and moral desensitisation.

Ask yourselves honestly if you really are fit to enter a profession, the fundamental oath of which is to "ensure the welfare of animals committed to my care" and to maintain "the highest standards of professional conduct and integrity".

To be clear, both the Veterinary Council of New Zealand's Code of Professional Conduct for Veterinarians and the New Zealand Veterinary Association (NZVA) oath emphasises that the veterinarian's first responsibility is to the animal.

By participating in the predatory and opportunistic film-making of a (BLIND aka DISABLED) patient's (reckless and intentionally-engineered) unmitigated pharmacologically-triggered reaction and suffering, those students violated the core tenets of the profession before they even took that oath.

And I must now live with the knowledge that I unwittingly delivered Harry into their hands.

And the completely unnecessary, and even then mitigable, yet unspeakable and sustained suffering that quite intentionally resulted - and that was filmed by these students with cold, cruel, clinical interest  . . . accompanied by the strategy of deception to coerce my consent for the disposal of what they saw purely as an expendable "teaching tool" now ready for disposal.

From : editor@consumeraffairswriter.com <editor@consumeraffairswriter.com>
Sent : Tuesday, 27 January 2026 4:17 am
To : 'Privacy' <Privacy@massey.ac.nz>
Cc : 'Iain McLachlan' <iain@vetcouncil.org.nz>; 'Liam Shields' <liam@vetcouncil.org.nz>; 'Seton Butler' <seton@vetcouncil.org.nz>; 'enquiries@privacy.org.nz' <enquiries@privacy.org.nz>; 'editor@consumeraffairswriter.com' <editor@consumeraffairswriter.com>
Subject : URGENT: VISUAL EVIDENCE OF CRUELTY AND ILL-TREATMENT: RE: Privacy Request: Kelly 01 2026 - Formal Rejection of Restricted Access and Final Deadline

Ms Mullan

I have now accessed the download link provided, and I have viewed the videos titled “circling” and “testing of vestibulo-ocular reflexes”.

Regarding the reflex video, I am profoundly disturbed by what I have witnessed.

The footage captures a cruelly harsh, vice-like grip – with each finger of the harshly gripping hand complete with fingernails clearly driving hard into Harry’s tiny scalp – as his eyes are forced open for the camera.

The sheer terror in Harry’s eyes as he is manhandled and paraded around for display makes for appalling watching.

It is clear from this recording that Harry was being utilised as a teaching model for the benefit of an audience, rather than being treated as a private, fee-paying patient in crisis and deserving of dignity and harm minimisation.

If this clenching, fingernails-included restraint represents the standard of care for a “premier” teaching hospital, it is a matter of grave concern.

Furthermore, the video titled “circling” shows Harry moving at significant speed. This physical vitality directly contradicts the institutional narrative of a vegetative or collapsed patient.

Further still, this occasional behaviour (when disoriented, as he would have been when separated from me and being blind) – i.e., circling in disorientation – was a known clinical baseline for Harry following the onset of his vestibular syndrome on Easter Sunday, 2024. To characterise this familiar, chronic state as a sudden, terminal neurological collapse is a significant clinical misrepresentation.

These recordings only heighten the necessity of my unrestricted access to the full, unedited record of the EIGHT videos you have admitted to taking. The two videos provided represent only a fraction of Harry’s time in the ICU. As I have stated multiple times now, an institution as highly resourced as Massey University is well-equipped to easily apply standard pixelation technology to address the privacy concerns you purport to be the reason for withholding this majority proportion of the footage.

I continue to demand the immediate release of the remaining six videos, along with the original metadata for all eight recordings, to ensure a transparent and independent review of Harry’s “care”.

The 3:18 PM deadline today remains unchanged with reinforced non-negotiability after viewing these two videos – and especially the vice-like gripping for “vestibular testing” of my clearly terrified little dog.

Jordan Kelly (Ms)