Trying to Contact TradeMe with A Problem? Good Luck With That.

I recently tried (and tried, and tried, and tried) to figure out how exactly one makes contact with anyone at TradeMe over an item you've bought that doesn't arrive.

It seems you can't. You just go around in the same infuriating circle of FAQ-type information.

And so much for their "Buyer Protection Policy". Exactly how is that officially enacted?

I remember, what is probably now quite some time ago, you used to have to call them . . . at some horrific per minute rate that they charged (to solve a problem you were having with THEIR system).

Now there doesn't even seem to be that option.

So after an issue I experienced this week that led me to trying to figure out how to make contact, and how exactly one would enact their "Buyer Protection Policy" . . . and realising that, actually, you don't seem to be able to do either . . . I think I'll be avoiding the use of TradeMe wherever possible.

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The Smoking Gun: A Perfect Example of Why Massey Is Stalling Its Information Provision Obligations

by Jordan Kelly • 29 January 2026

A Choreographed Collapse: Top-Up Doping-on-Demand to Convince An Owner their Pet Suddenly Needs 'Euthanased'

'Summaries' vs the TRUE Records: How Massey & Its Vet Hospital Take Advantage of the Pet Owner's Knowledge Imbalance

by Jordan Kelly • 29 January 2026

If You Ever Need to Dig Into What Really Happened with Your Pet's Treatment, You Need to Know What to Ask for . . . Especially If You're Dealing with A Massey-Level Deception

The Massive Malpractice, The Cover-Up & The Body of Evidence . . . Why Massey Had to Destroy Harry, ASAP

by Jordan Kelly • 29 January 2026

The Calculated Destruction of A Beloved Pet (MINE) In the Cover-Up of Malpractice with So Many Clinically Reckless Fail Points that No Sane Owner Would EVER Entrust Their Pet to Massey University's Companion Animal 'Hospital', If They Knew This . . . So Read On.

(2.) LATEST UPDATE: MASSEY WITHHOLDS INCRIMINATING FOOTAGE FOLLOWING DISCOVERY OF ICU CRUELTY. FORMAL COMPLAINT FILED WITH PRIVACY COMMISSIONER TO FORCE FULL RELEASE.

by Jordan Kelly • 29 January 2026

BREAKING: LATEST UPDATE] MASSEY WITHHOLDS INCRIMINATING FOOTAGE FOLLOWING DISCOVERY OF ICU CRUELTY. Formal Complaint Filed with Privacy Commissioner to Force Full Release.

(1.) The Cruel Way Massey's 'Companion Animal Hospital' Uses YOUR Pet As A Training Aid Behind Closed Doors

by Jordan Kelly • 29 January 2026

Your Pet Is NOT Massey's Property and Is NOT A Disposable Training Aid. He or She Is A Sentient Being . . . and He or She Is YOURS (And You're Paying Through the Nose for His or Her 'Care'.)

Massey's 'Records' Just In: What A Forensic Reading Reveals . . . And Why You Should NEVER Entrust Your Pet to A Teaching 'Hospital'

by Jordan Kelly • 26 January 2026

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The International Institute for Improvement in Veterinary Ethics (IIIVE) Launches

by Jordan Kelly • 24 January 2026

Morality through Transparency: Restoring Sovereignty & Control to the Pet Parent

Narrative No-Match: Sophisticated AI Model Analyses Harry's Condition At Massey from Photographic Evidence

by Jordan Kelly • 22 January 2026

Algorithmic Truth: Critical Evaluation of the Clinical Narrative Through Forensic AI Analysis

NOT ‘Euthanasia’ . . . A Pre-Meditated Clinical Killing Under False Pretences & A Coercive Cover-Up

by Jordan Kelly • 22 January 2026

My Precious Little Boy Died Needlessly, In Intense Physical, Mental & Emotional Agony . . . Under the Pretences of A False Diagnosis to Enable His 'Disposal' . . . Which the Massey 'Vet' (So Called) Had Me Not Only Consent to, But Actively Participate In

OPEN LETTER TO PRIVACY COMMISSIONER: Make Massey Release Withheld Videos of ICU ‘Care’

by Jordan Kelly • 22 January 2026

Statutory Accountability: Invoking NZ Privacy Act 2020 Section 58 to Pierce the Institutional 'Black Box'