READ It Before You SIGN It!
Jordan Kelly • 28 February 2024

How Often Do YOU Sign or Simply Click 'Submit' WITHOUT READING What You're Actually Agreeing To?

You really need to stop doing this.


Here's two reasons from just the last two days of my own life, by way of example (and no, I didn't "submit" to either):


1)  Countdown's (now Woolworths') outrageous and downright freakish privacy-invasive intentions, as tucked away in a dark corner of the "Terms & Conditions" for their new "Everyday Rewards" discount card and the corporation's "Privacy Policy" page on its website.  Even the very liberal New Zealand Privacy Commissioner is unimpressed and sounds a strong warning note (which Woolworths' management seems completely dismissive of):


https://www.thecustomer.co.nz/countdown-s-everyday-rewards-card-your-privacy-don-t-say-i-haven-t-warned-you


2)  At the other end of the business size spectrum, here's this outlandishly unacceptable (to me, anyway) stipulation embedded within a local dog groomer's "T's & C's" that I was expected to sign before my dog would be booked in for a grooming session:


"By signing below, you indicate that you understand and agree to (NAME OF GROOMER'S BUSINESS) terms of service as outlined in full on our website; that you understand and agree to release and hold harmless (NAME OF GROOMER"S BUSINESS), its owners, employees and affiliates from and against any and all liabilities, expenses, damages, and costs (including solicitor fees) resulting from any service provided or injury (including death) to your pet(s) while in our care or afterward."


 If you read that to mean that you can leave your dog with them, and return to collect either a missing dog, an injured dog, or a dead dog, and you can't do a damn thing about it - then you'd be reading it 100% correctly.


And for anyone who's prepared to agree to such an egregious in-advance absolution of all any skerrick of responsibility or consequence for your beloved pet's treatment, safety or life, maybe you just don't love your dog as much as I love mine.


You MUST READ what you sign up to. Whether you feel you have no option because otherwise you'll be refused service, or whether you are put off by having to trawl through pages of online legalese . . . yes, off-putting, but that's exactly what many enterprises rely on, to get away with this totally unacceptable bullshit.

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