Iconic 'Fair Go' is Going . . . But 'The Customer' Is Ready to Stand Up for Kiwis' RIghts
Jordan Kelly • 29 April 2024

$50 Grocery Voucher if YOURS Is My 'Editor's Pick'  (Current Emphasis: Shabby Service or Ethics by Government Agencies)

So . . . we're losing our beloved 'Fair Go'.


It's hard to believe that after 47 years (yes, it first went to air in 1977), Kiwis will lose a TV program that did a far better job of protecting their consumer rights than any Government department or industry watchdog ever did.


But from exposing major rip-offs to minor rip-offs, and chasing down (and often televising) the offenders, the one sector the program didn't do much of a job with was Government agencies. I suppose, it comes down to who you're owned by.


Well . . . The Customer NZ isn't funded by anyone other than yours truly, its Editor and Chief Reviewer. It doesn't get money from anyone, much less from any Government source!


So here's my offer to my fledgling but growing readership, if I choose your suggestions as my "Editor's Pick" of the month, I'll swing you a $50 grocery voucher. (And given the soaring cost at the till, who couldn't do with a little carrot in that regard?)


In my next few expose-style articles, I'll give preference in my current "Editor's Picks" to those who draw my attention to "scope for improvement" in service levels and other aspects of performance by any specific Government department or agency.

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