Just When You Thought the Incompetence Rating Couldn't Get Any Lower

This is an update to this review from earlier this week . . . which is additional to this review, and yes, unfortunately, to this review, too.

Since readers will by now be as tired of reading about the AA's incompetence and uber-arrogant youth culture evident in their frontline positions as I am of experiencing it, this update is primarily for the purpose of someone at the erstwhile Automobile Association actually reading it. And, if they do, assisting them to communicate accurately its contents to someone who gives a shit. Both of those factors possibly being less than a likelihood.

So, I find that my driver's side window doesn't have the same coloration as the other side. To me, and to my handyman for whose opinion I asked, it appears that the other side (and thus the driver's window, including according to my very near memory of it) was tinted.

The glass fitter offers to come around. He tells me that the other side isn't tinted, it's just an age-related difference.

O.K. . . .

Anyway, I have no interest in arguing, and he offers to organise one of his suppliers, a window tinter, to come around and tint it for me (at my expense, of course). He would contact me tomorrow. Which was today. Which never happened.

But back to the glass guy. He wanted to apologise for (twice) forcing me off the call I was taking when he had collected the car from my place, several days prior. He said it was because the brief that the insurance guy had personally assured me that he would personally deliver to the glass guy, was fully understood before he collected the car.

Well he personally didn't, as it turned out.

The glass guy had been briefed to "put a plastic sheet" in the window, assumedly as some interim measure. Which hadn't made sense to the glass guy when he'd arrived to collect the car, because - as he clearly found - AA's road service bloke had put plastic in the window the evening of the break-in, to allow me at least semi-safe transit home across the Rimutakas from Wellington.

Now I understand the glass guy's frustration when I sent him on his way with the instruction to "follow the brief the insurer has given you".

I mean, I really am tired of the complete clown show that AA is. I really am.

Oh, and one more thing:  Laughably, I emailed their "customer care" people the link to the prior review about their response last week to the break-in.

They responded by sending me a form to fill in.