IN PROGRESS: How Massey 'Training' Produces the Low Vet Care Standards & Outright Contempt NZ Pet Owners Have to Tolerate
Jordan Kelly • 22 January 2026

Time for Change

New Zealand's Pet Parents Say NO MORE to the Poor Standards, Compromised Care & Outright Contempt We Put Up With from the 'Products' of the Massey Veterinary Degree Factory

From unapologetic, potentially lethal, incorrect dispensing of medications  (above, as sloppily dispensed by an untrained receptionist at South Wairarapa Vets' Masterton "clinic";  see my original story here on DoggieMamma.com) to the supposedly mandated after hours service that doesn't exist but wastes multiple minutes of the pet owner's time in an emergency situation working through endless layers of phone menu along the way to nothing  (The Vet Clinic, Wairarapa), to the wilful dosing of a pet with a clearly contraindicated drug  (sound familiar, much?; South Wairarapa Vets' Greytown)  and numerous more examples (and not just mine) . . . the "standards" and contempt with which Massey instills its "graduates" echo through the vet practices of New Zealand. 

And we, the pet parents of the Land of the Long White Cloud, pay dearly for them . . . sometimes, in more ways than one.


UP NEXT:


I’ll draw the clear parallels between what is being taught (or ignored) at Massey and what we are faced with when our pets are "treated" by this institution’s graduates.


ALSO COMING:


Why you can trust the Veterinary Council of New Zealand (VCNZ) to do ABSOLUTELY NOTHING other than protect its own.


INTERIM NOTE TO MASSEY "LEADERSHIP" & THE VCNZ: YOU'RE ACTIVELY REDUCING THE GLOBAL VALUE OF A MASSEY VET DEGREE TO THAT OF A CHOCOLATE TEAPOT.

The "Massey Mothership" and the VCNZ think they are protecting a school and the totally unacceptable status quo of conduct inside its walls. In reality, they are destroying a product - including an
  export  product.


If - by way of example - the Sydney veterinary chain HQs currently showing up daily on  The Customer & The Constituent's analytics read-outs conclude that Massey-trained vets are being taught that  record falsification is an acceptable clinical tool, and that  massive unauthorised drugging of private clients' pets in order to use them for student activities and filming, and  presenting the abused pet back to their owners with a false "terminal" diagnosis and a  demand that it be immediately "euthanased" is standard practice . . . then the value of Massey veterinary degrees hits ZERO. About as in demand out there in the global marketplace as a chocolate teapot.


The Customer & The Constituent had, for the two years of its existence (and until I began the serial and ongoing expose of this despicable institution,  what they did to Harry, and  what they're therefore almost certainly subjecting other clients' pets to), been just a private, specialist-readership blog with commentaries on customer service and customer ethics. Now it's blown up to include site visitors from all corners of the globe . . . and, particularly interestingly, in locations known as nodes of international veterinary research and regulatory concentration.

It had to happen sometime, Massey and VCNZ. If it wasn't Harry, there was going to be some other pet owner that finally said, enough is e-fucking-
nough.


But it just so happened it was me. A journalist, investigative writer, and author of genuine pedigree - and more than that, a pet parent programmed with a primal protectiveness over my beloved dog. And when I discovered what you'd done . . . in the torturing and killing of my precious little Harry . . .who not only died needlessly, but who was cruelly (beyond cruelly) abused by your multiple staff and hoardes of students for 15 hours' solid beforehand . . .


Now you pay the price with the exposure you so richly deserve . . . on behalf of all those pet parents who have had enough, or who will have had enough when it happens to them.

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' Never doubt that a small group of thoughtful, committed citizens can change the world; indeed, it's the only thing that ever has. ' - Margaret Mead (And with zero doubt, what's going on at Massey University's Companion Animal 'Hospital' Needs A World of Urgent Change . . . to Stop More Pets Being Subjected to Huxley's House of Veterinary Horrors )
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