Masterton's Moore Wilson Can Be Well Proud of These Two Exceptional Staff Members

Supermarket staff span the full gamut of super helpful to super uninterested.

Today, shopping at Masterton's (apparently quite new) Moore Wilson specialty supermarket, I encountered two staff members who definitely sit at the top end of the scale of service excellence.

I first encountered Gabriel when I was hunting for a large/economy-sized ginger powder. Gabriel's hunt around the most obvious aisles and shelves didn't turn up anything other than the teeny tiny packet I'd already found. But his tenacity abounded, and he wasn't giving up lightly.

I'm pretty tenacious too, when I want something . . . but I'd already given up and moved on when Gabriel ("Gabe") came bounding after me triumphantly waving a super-sized packet of ground ginger.

Expressing my gratitude for his commitment to customer service opened a floodgate of how much he enjoyed his role at Moore Wilson - as a self-confessed "foodie". He could barely contain his enthusiasm for - and indeed his knowledge of - food, as he spoke.

I asked a question about produce, and somehow that led to his exuberantly telling me about the latest British trend for char-grilling all kinds of vegetables beyond the previous norm. Music to my ears, as a long-time, almost-vegetarian.

It was a conversation which could have led into any amount of foodie domains had I had any skill in the area of cooking (which I most certainly don't, unfortunately).

Next, I encountered Bryn on check-out. Without boring you with the various questions he very usefully and competently answered as I put through various items that are new to my shopping experience, I'll just say that he - like Gabe - are an absolute asset to the Moore Wilson organisation.