The records (or the surace-elvel version) that I've been able to prise thus far from the "Legal and Governance" department of Massey, reveal that harry (above) was doped up with his first overdose of sedation (for the convenience of the ICU staff who found grossly oversedating him with a conttraindicated cocktail easier than offering him any comfort when he cried in distress) at 1am. (I'd left him in their "care" at midnight; that's how I know he was crying while they totally ignored him).
At some point, he must have recovered from the heavy dosing enough to have been mobile enough to circle around (in full-bowl disorientation, but certainly mobile) . . . yet when I returned to the facllity at circa 3pm the next day, he was near-comatose, albeit spasmodically kicking and crying and trying to seemingly come back to consciousness.
With my later (and too late for Harry) investigations uncovering that, in actual fact, he'd been drugged in order to fraudulently present hm to me as "neurologically failing and needing urgent euthanasia", it's clear that he must have been re-dosed again for expressly that sinister purpose.
With the multiple layers of cruelty, malpractice and deception that went into the "collapse" that Massey's Companion Animal Hospital ICU staff and their frontwoman "vet", "Steffi" choreographed in time for my arrival, in order to convince me that Harry had quite "naturally" gone from a little dog standing on his hind legs and crying loudly for me to - 15 hours later - a "vegetable" that "requires urgent euthanasia" . . . you can see why Massey's Legal and Governance Department would be wanting to prevent me accessing his full and proper veterinary records.
Here's the current status of the struggle I'm going through to get them to abide by their clear Privacy Act 2020 obligations for full records release:
From:
editor@consumeraffairswriter.com <editor@consumeraffairswriter.com>
Sent:
Thursday, 29 January 2026 5:22 pm
To:
'Frances Mullan' <F.Mullan@massey.ac.nz>; 'Privacy' <Privacy@massey.ac.nz>
Cc:
'Iain McLachlan' <iain@vetcouncil.org.nz>; 'Liam Shields' <liam@vetcouncil.org.nz>; 'Seton Butler' <seton@vetcouncil.org.nz>; 'enquiries@privacy.org.nz' <enquiries@privacy.org.nz>
Subject: RE: Harry Kelly – FINAL NOTICE regarding Non-Compliant Disclosure & Demand for Primary Clinical Records
Ms Mullan:
I have been formally advised that Massey University has failed to act in accordance with my specific request for Harry’s personal information.
The "Clinical Summary" provided is a subjective narrative produced after the fact. It is not a clinical record. Under the
Privacy Act 2020, I am entitled to the raw, contemporaneous, and complete data held by the hospital.
I require the immediate disclosure of the following
Primary Records:
- Medication Administration Records (MAR): The original, timestamped logs showing the exact dose, time, and administrator for all medications, specifically the Gabapentin and any other sedatives.
- Nursing Observation & ICU Flow Sheets: The hourly raw data charts recording vital signs (HR, RR, Temp) and "mental status" notes.
- Raw Laboratory Data: The original machine-generated result printouts for all bloodwork and diagnostics, not the transcribed summaries.
- Contemporaneous Progress Notes: The original, unedited notes made by clinical staff at the bedside during Harry’s admission.
- Audit Trails: The digital metadata for the clinical file showing when entries were made, by whom, and if any retrospective edits were performed.
To be absolutely clear, and for the avoidance of this request again being passed off with a high-level summary rather than the provision of the actual data I am requesting: I require the granular digital metadata for the clinical file, including
View Logs (who accessed the file and when),
Field-Level Deltas (the "before and after" values for every modification), and
precise system timestamps to verify the contemporaneity of all entries and edits.
To tell you what you already know, Ms Mullan: A "Summary" (i.e. your provided “Clinical Summary”, is a subjective curation of facts (or claimed facts); I am demanding the
facts themselves.
As you and your veterinary school personnel and your legal team would well know,
the 101-page “Clinical Summary” and the “Change logs” you provided to date are secondary, processed narratives and metadata. They are
not
the primary clinical records.
My request specifically encompasses the missing
Medication Administration Records (MAR), the
original ICU Flow Sheets containing hourly vital sign data, and the
raw, machine-generated laboratory printouts.
The absence of these primary documents means Massey University remains in breach of its disclosure obligations.
Which is also something you are all well aware of, but obviously had hoped that I would
not become aware of.
I wish to express my further disgust at the Massey institution for yet again attempting to take advantage of a pet parent’s lack of specific clinical and related administrative knowledge for the obvious purposes of obscuration.
One would have thought the fact that this imbalance in the clinic/institution vs per owner relationship – having already resulted in the fraudulent diagnosis and coerced, otherwise unnecessary “euthanasia” of my dog as a cover-up for your multiple instances of malpractice – would have been enough lying and dishonesty to be recorded against you by one pet owner.
Seemingly not. My intelligence has not appreciated being insulted yet again.
Please confirm by the Close of Business tomorrow that these raw records (in their entirety) are being prepared for urgent release,
in order to avoid the need for me to file a second formal complaint with the Privacy Commissioner.
Sincerely
Jordan Kelly
