Massey Withholds Footage Following Discovery of ICU Cruelty: Formal Complaint Filed With Privacy Commissioner to Force Full Release
Jordan Kelly • 17 January 2026

MASSEY WITHHOLDS INCRIMINATING FOOTAGE FOLLOWING DISCOVERY OF ICU CRUELTY:  Complaint Filed with Privacy Commissioner to Force Full Release


FOR LATEST UPDATE:  GO HERE.

Subject: Formal Complaint - Interference with Privacy (Principle 6) - Massey University - Refusal to Provide Complete Video Records

 

Dear Commissioner:

 

Background

 

This complaint concerns Massey University’s persistent refusal to provide the full digital record of eight (8) videos taken of my dog, Harry, while he was a patient in the University's 'Companion Animal Hospital' on the night of November 30 and the morning and afternoon of December 1, 2025.

 

Following a formal request for these records, the university released only two (2) videos on the night of November 30, 2025. After weeks of delay, they claimed "privacy concerns" for third parties as the basis for withholding the remaining 75% of the footage.

 

Evidence of Cruel Handling and Unexplained Physical Trauma

 

Upon reviewing the two released videos – specifically the recording titled “testing of vestibulo-ocular reflexes” – I have witnessed overtly cruel and unnecessary manhandling of a small, blind, distressed patient. The footage documents a vice-like grip, with a strong hand (with woman’s fingernails) driving hard into Harry’s tiny scalp as his eyes are forced open for the camera and he is moved around, apparently on display.

 

Furthermore, detailed observation of "goodbye photos" – taken a few minutes before the lethal injection – reveals blood-coloured skin staining under the fur on Harry’s muzzle. This likely indicates that Harry had been bleeding from the nose – an occurrence entirely unrelated to his primary reason for admission (rehydration) and one that is absent from the clinical records provided.

 

The withholding of the remaining six videos prevents a necessary investigation into when and how this bleeding and the associated physical distress occurred.

 

Objective Contradiction of the Clinical Record

 

The second video provided – titled “circling” – documents Harry moving easily and at speed (normal baseline behaviour for him, as a blind dog with a head tilt, when under stress-induced disorientation).

 

This physical vitality stands in direct, objective contradiction to the contemporaneous clinical notes and the Hospital's recommendation for euthanasia, which characterised Harry as being in a supposedly rapidly progressing, non-recoverable vegetative state.

 

I contend that the university is withholding the balance of the footage because it likely contains further visual proof that the clinical justifications provided for the termination of Harry’s life were inaccurate.

 

Inadequacy of the "Privacy" Justification

 

Massey University is a premier, highly resourced teaching institution. The technology required to pixelate or blur the faces of third parties is standard and readily available.

 

Their refusal to utilise this technology to fulfil a Principle 6 request – while instead offering "supervised viewing" (which prevents independent forensic analysis) – constitutes a wilful obstruction of my right to access the full record.

 

Secondary Victimisation and Constructive Denial of Access

 

The University’s proposal of on-site, in-person-only, supervised viewing is inherently coercive and constitutes a profound act of secondary victimisation.

 

It would require me to return to the literal scene of the crime – the site where I was deceived and actively coerced into consenting to the unnecessary termination of Harry’s life (over whom I was immensely protective and with whom it was well-known that I was extremely closely bonded as my only “family” member).

 

On that day, I was made to physically restrain my own dog for the lethal injection under the false clinical pretence that his struggle was merely a "last hurrah” (in the directly quoted words of the Massey vet), when detailed posthumous analysis of the records has subsequently revealed that he was fighting through a haze of undisclosed heavy sedation to respond to me.

 

To compel a deeply traumatised and grieving owner to return to the environment of such a traumatic and ethically compromised event in order to exercise a basic right to information is both cruel and untenable.

 

Furthermore, as neither I nor the required independent experts reside in proximity to Palmerston North, this condition represents an insurmountable logistical barrier. This in-person, on-site requirement serves as a constructive denial of access and a direct obstruction of the primary reason for my request: to allow for independent, expert forensic analysis of the records in the pursuit of justice.

 

Conclusion

 

I am requesting that the Privacy Commissioner compel Massey University to release the remaining six videos in their original digital format, with third-party faces pixelated (and NOT “clipping or editing”) as required, along with the original metadata for all eight recordings.

 

The withholding of these records appears to be a strategic move to avoid accountability for documented mistreatment and clinical misrepresentation.

 

Yours Sincerely
Jordan Kelly

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by Jordan Kelly 8 September 2026
UPDATE 8.9.26: The Massey "neurologist" who apparently (or conveniently) can't tell a "demented" dog from a catastrophically (contraindicated) sedative-overdosed dog, has been named: She is "Dr" Anita Shea. Shea's apparent inability to discern the distinction between "sedated" and "demented" with said dog on a table in front of her, greatly assisted "Dr" Steffi Jalava in her prolonged and intensive coercion of the owner for Harry's immediate (and as it later transpired, totally without cause) destruction. The author (and owner of the precious NON-"demented" little papillon who was sent to a totally unnecessary death based on Shea's "diagnostic skills") vehemently urges all pet owners to avoid any contact with this "clinician" - who, in the author's opinion is incomprehensibly incompetent, or utterly monstrous. Or perhaps, both. THIRD UPDATE: Since the original January 16 publication of this article, and despite Massey's ongoing efforts to obscure the identities of those involved, the day shift clinician who delivered the fraudulent diagnosis and administered the lethal injection has been identified by her full name: Dr Steffi Maja Jalava. She is far from the only person culpable for the torture, fraud, and fully unnecessary termination of Harry's life . However, Jalava's completely false "terminal" "neurological" "diagnosis" and "prognosis" delivered throughout two hours of aggressive coercion — after "teaching" staff had finished their unauthorised and unspeakably cruel utilisation of Harry in student activities and filming — were the grounds on which I was duped into signing a "euthanasia" "consent" form . . . and worse still, participating therefore in the wrongful killing of my own deeply beloved dog. The identities of the night shift veterinarian and ICU staff responsible for the overnight overdosing described in this article — the repeated, catastrophic levels of contraindicated administration of Gabapentin and Prevomax to a renally-compromised patient between approximately midnight and 9am on December 1, 2025 — remain unknown and actively withheld by Massey. If you were on duty in Massey's Companion Animal Hospital ICU on the night of November 30 into December 1, 2025, or if you have knowledge of who was, this investigation would like to hear from you. UPDATE TO READERS: Since writing this article, my continuing research has indicated that Harry was likely not only simply sedated (and massively so) for the sake of the ICU staff's convenience, but also to facilitate a multiplicity of training procedures to be conducted upon him - with the intention that the fronting clinician, "Steffi", would present him as requiring urgent "euthanasia" through a sudden natural decline in his condition. Unfortunately, for Massey management and personnel, I have not only my own memory of him standing strongly on his back legs in his ICU cage at midnight and reaching through the door for comfort, but also now a video of him actively "circling" on the ICU floor, just hours before he was presented to me in a flacid, semi-comatose state with no viable explanation other than some supposedly nature decline. UPDATE TO THE UPDATE : The above indications have not only since been confirmed , but what actually happened to Harry was far worse, and constituted much more than gross malpractice. My latest findings move the entire matter squarely into the category of malfeasance - both at the clinical level and at the highest levels of Massey's management. The Reckless Practice of 'Convenience Sedation' & the True Cost of Clinical Apathy
by Jordan Kelly 8 September 2026
8.9.26 UPDATE: The Massey "neurologist" who apparently (or conveniently) can't tell a "demented" dog from a catastrophically (contraindicated) sedative-overdosed dog, has been named: She is "Dr" Anita Shea. Shea's apparent inability to discern the distinction between "sedated" and "demented" with said dog on a table in front of her, greatly assisted "Dr" Steffi Jalava in her prolonged and intensive coercion of the owner for Harry's immediate (and as it later transpired, totally without cause) destruction. The author (and owner of the precious NON-"demented" little papillon who was sent to a totally unnecessary death based on Shea's "diagnostic skills") vehemently urges all pet owners to avoid any contact with this "clinician" - who, in the author's opinion is incomprehensibly incompetent, or utterly monstrous. Or perhaps, both. UPDATE: Since the original January 31 publication of this article, and despite Massey's ongoing efforts to obscure the identities of those involved , the clinician who delivered the fraudulent diagnosis and administered the lethal injection has been identified by her full name: Dr Steffi Maja Jalava. She is far from the only person culpable for the torture, fraud, and fully unnecessary termination of Harry's life . However, Jalava's completely false "terminal" "neurological" "diagnosis" and "prognosis" delivered throughout two hours of aggressive coercion - after " teaching" staff had finished their unauthorised and unspeakably cruel utilisation of Harry in student activities and filming - were the grounds on which I was duped into signing a "euthanasia" "consent" form . . . and worse still, participating therefore in the wrongful killing of my own deeply beloved dog . From Lethal Incompetence and Malpractice . . . to Withholding of Life-Saving Corrective Action in Favour of Utilisation As A Teaching Aid . . . to A Fraudulent Diagnosis . . . to A Coerced 'Euthanasia' to Destroy the Evidence . . . to Management Malfeasance At the Highest Levels
by Jordan Kelly 8 September 2026
An Expert Contributed Commentary UPDATE 8.9.26: The Massey "neurologist" who apparently (or conveniently) can't tell a "demented" dog from a catastrophically (contraindicated) sedative-overdosed dog, has been named: She is "Dr" Anita Shea. Shea's apparent (or convenient) inability to discern between a "sedated" dog and a "demented" dog, with said dog on a table in front of her, greatly assisted " Dr" Steffi Jalava in her prolonged and intensive coercion of the owner for Harry's immediate (and as it later transpired, totally without cause) destruction, following Jalava's utilisation of him as a live teaching prop and as student "educational" video content . The author (and owner of the precious NON-"demented" little papillon who was sent to a totally unnecessary death based on Shea's "diagnostic skills" and collusion with Jalava) vehemently urges ALL pet owners to avoid any contact with these "clinicians" - who, in the author's opinion are incomprehensibly incompetent but worse and even more so, utterly monstrous.
by Jordan Kelly 8 September 2026
Readers following the coverage of my attempts to get to the bottom of what happened to my beloved little papillon, Harry, with whom I was extraordinarily closely bonded, will know that: (A) The rot in Massey University’s Companion Animal “Hospital” (CAH) runs deep. (B) Honesty and transparency is not their policy. Denial, dismissal, stonewalling, legal threats and intimidation are. (C) Animals aren’t safe there, with cruelty embedded in “care”, and your property (as your pet legally is) not considered your property at all, as far as Massey, its CAH staff and management are concerned. Your pet is theirs ; to do with as they please, according to their mindset and their modus operandi. And if that involves catastrophic levels of unauthorised, contraindicated, convenience sedation to facilitate their use of your pet in monetised student video collections (including on private cell phones, and to which you will be given no access), this too, according to Massey, is its own God-given right and “best practice” Standard Operating Procedure. (D) “Informed Consent” has a very different meaning in the Massey playbook to that which is generally deemed its accepted definition. (E) “Accountability” is a foreign concept and not one with which they have any intention of becoming acquainted. (F) Laws – including those governing animal welfare, property conversion and more – are not only optional, in Massey’s case, they simply don’t apply. In fact, they appear blissfully ignorant of them according to my (and Harry's) experience. You know all that. You’ve read about it here , here , here , here , here , here , here , here and in most of my other now 30+ articles covering the numerous different sub-atrocities within the overall atrocity that was the demise and disposal of my precious little Harry. Actually, "atrocious" doesn't come anywhere near to being an adequate adjective. Despite having been a professional writer since I was 16 and having upwards of 25 published books under my belt, I don't actually have an adjective that's adequate for the pure evil that was perpetrated upon Harry . . . and, by extension, me . There is not one word or one phrase that can sufficiently convey the depth and breadth of the sheer, unadulterated wickedness that festers without restraint within the walls of Massey University's Companion Animal "Hospital". What you, my readers (or those of you not on Massey's massive legal team payroll) didn’t yet know – because I didn’t yet know – is that record and evidence tampering (which, for any other New Zealand citizen would attract jail time of up to 10 years under the Crimes Act 1961 Section 258 (Altering document with intent to deceive) or Section 260 (Falsifying registers) , and/or a $10,000 fine under the Privacy Act Section 212(2)(b) - appears also to be included in the “we’re exempt” culture of Massey and its veterinary “hospital” staff. Note to Readers: The above laws aren't some hypothetical, bottom-drawer, dusty old legal tracts in archaic library textbooks. They're real, "living" laws that apply to every individual in our country. And today, they are being made to apply to Dr Stephanie Rigg and her "colleagues" who falsified Harry's records to create a cover-up of what they did to him . . . and to me. I will, duly, see Dr Rigg and her associates in Court. Dissecting the Cover-Up: Massey’s Metadata of Deception But back to what readers do know for a moment: You’ll know that I’ve been in the battle of battles for the past two months to extract Harry’s full records (or anything approaching them) from Massey’s Legal and Governance department. HOWEVER . . . there was one thing I hadn’t known how to decipher that they actually had finally drip-fed to me. It was File Name: Patient Change Log (Field-Level Audit) . I’ve been learning a lot about veterinary science, record-keeping, and law in general lately. Not because I wanted to. But because if you want to figure out how deep the rot really runs at Massey, you kind of have to. So I’ve learned a bit about how to decipher clinical metadata. Just e nough to realise that this Patient Change Log (Field-Level Audit) is exactly where the digital fingerprints of a cover-up are hiding. Despite the fact that this document has as much redacted as it shows (probably more), with ALL staff names and positions blacked out, for example -I still found four distinct “smoking gun” entries in these otherwise heavily-redacted metadata logs. BIG. FAT. SMOKING. GUNS. that amounted to one undeniable overall conclusion: This document isn’t a clinical record so much as it’s a literal crime scene . There were already so many dodgy inconsistencies in the few items I'd managed to pull out of Massey to that point (as I've documented in various of my preceding articles). But this document is where, undeniably, the bodies are buried. You just need to know which clod of dirt to look under. Hidden in Plain Sight . . . In A Little Thing Called the Metadata (That the Average Pet Owner Wouldn't Even Know Existed ) There are four hidden but key findings demonstrating that the entire timeline of Harry’s “experience” in that hellhole were was orchestrated, and the sudden "neurological event/decline" exit strategy planned for him were a total fabrication. And that fabrication had a start time. (For this start time we will initially revert our focus back to Massey's previously-supplied "Clinical Summary" (in all its dodginess) . . . We will then lead from the immediately below into the afore-mentioned "Patient Change Log (Field-Level Audit)". Bear with me. I promise not to let this get boring). Well, one of two start times. Either: (1) The 8.38am disconnection of his (with, by-then, the TWO 750% overdoses of the renally contraindicated convenience sedative with which the "crying dog"-sensitive ICU staff had plied him overnight) now life-essential IV fluids (8.5 hours into the prescribed 24-hour protocol that they charged me for). And/or: (2) When the day shift ICU "vet" arrived at 9am and decided a THIRD 750% overdose would be a strategic way do deal with a clearly already massively overdosed little 3.8kg, 15-year-old, dehydrated dog. Now WHY would any vet take such a decision? Well, for legal purposes, of course (remembering that the Venerable Dean Jon Huxley and the obviously not- so-new-broom Vice-Chancellor Pierre Venter, have all the money in the public purse to pay their top-tier external legal counsel . . . and by gum, there are enough of the buggers, if this site's analytics are anything to be guided by), I will precede the following by stating that these are my conclusions, made on the basis of the collation and evaluation of the information before me. That said, what I know of my readers is this: You are no intellectual slouches. Feel free to let me know if you can come up with any other conclusion from the information (complete with now numerous "receipts") that I have thus far presented, most especially here and here , and most tellingly of all, in today's expose. R emember, though, I held the ultimate evidence in my arms at 6pm on December 1 . . . and, some 45 minutes later, I let them take it (safely, for them) away from me, just like Harry's (the literal body of evidence) life had just been taken from him. Little Numerals that Tell A BIG Story The plan for Harry's manufactured exit is not so much written into the records, as it is revealed by the tampering with the logs. They lay bare the lead vet’s apparent plan that his life would come to an abrupt end by the pre-scheduled time of (well, they couldn't quite get consistency in the logs regarding the exact minute, but by the absolute latest time of) 17:00 hours i.e. 5pm . . . assumedly, the end of the day shift on December 1. Just in time to mark him "Deceased" and seal off the records of this catastrophically overdosed patient, before the next shift came on, saw his records, and someone started asking the immediately necessary, and certainly appropriate, questions. And those questions would (0R SHOULD ) have included , but would certainly not have been limited to: How long has this dog been in this state? Why hasn't any rescue and remediation protocol been undertaken? Why was he given yet ANOTHER administration of 50mg of Gabapentin at 09:00 hours after the preceding two during night shift? Why is he disconnected from his IV fluids? Who approved that and why? (And if they knew he'd starred in a multi-video student film festival that morning): Was he taken out of his cage and handled in this state? When did he last drink? Was he given any food before he entered this near-comatose state? Does the owner know of the overdoses and the state he's in? Have you filled in an incident report? Have any emergency specialists been called in for advice? and, no doubt, many more questions. OR . . . maybe not. It depends if the rot in that ICU is fully immersive, or if it's concentrated on Dr Stephanie Rigg's day shift and the ICU shift staff of the preceding (November 30) night. But none of those questions could be asked and none of that could happen. The day shift - led by "Dr" Rigg ("Steffi") - wasn't about to let it happen. Thus, the pre-timestamped, just before end-of-shift, Time of Death entered into the "Euthanasia Authorisation" form that they had all queued up for me long before I ever arrived at that Godforsaken facility that fated December 1 afternoon.
by Jordan Kelly 8 September 2026
UPDATE 8.9.26: The Massey "neurologist" who apparently (or conveniently) can't tell a "demented" dog from a catastrophically (contraindicated) sedative-overdosed dog, has been named: She is "Dr" Anita Shea. Shea's apparent inability to discern between a "sedated" dog and a "demented" dog, with said dog on a table in front of her, greatly assisted "Dr" Steffi Jalava in her prolonged and intensive coercion of the owner for Harry's immediate (and as it later transpired, totally without cause) destruction, following Jalava's utilisation of him as a live teaching prop and as student "educational" video content. The author (and owner of the precious NON-"demented" little papillon who was sent to a totally unnecessary death based on Shea's "diagnostic skills" and collusion with Jalava) vehemently urges ALL pet owners to avoid any contact with these "clinicians" - who, in the author's opinion are incomprehensibly incompetent but worse and even more so, utterly monstrous. UPDATE: Since the original February 15 publication of this article, and despite Massey's ongoing efforts to obscure the identities of those involved , the clinician who delivered the fraudulent diagnosis and administered the lethal injection has been identified by her full name: Dr Steffi Maja Jalava . She is far from the only person culpable for the torture, fraud, and fully unnecessary termination of Harry's life . However, Jalava's completely false "terminal" "neurological" "diagnosis" and "prognosis" delivered throughout two hours of aggressive coercion - after " teaching" staff had finished their unauthorised and unspeakably cruel utilisation of Harry in student activities and filming - were the grounds on which I was duped into signing a "euthanasia" "consent" form . . . and worse still, participating therefore in the wrongful killing of my own deeply beloved dog . My investigation to uncover the names of the ICU staff who, on the night of November 30 , began the catastrophic repeated sedative cocktail overdosing , will continue. As will my endeavours to determine - what I believe is the near-certainty of the fact and the identities of whom administered - the undocumented continuance of the sedation prior to my arrival and the plan to present Harry falsely to me as having suffered some sudden "neurological" event or decline . . . so that I would sign the form for his immediate "euthanasia" . This Is What Happens When Massey Thinks THEY Own Your Dog & Can Do With Him As They Please (You Just Pay the Invoice) At This Appalling, Unaccountable Veterinary House of Horrors (LATEST PROOF OF 'LAB RAT' TREATMENT HERE )
by Jordan Kelly 8 September 2026
UPDATE 8.9.26: The Massey "neurologist" who apparently (or conveniently) can't tell a "demented" dog from a catastrophically (contraindicated) sedative-overdosed dog, has been named: She is "Dr" Anita Shea. Shea's apparent inability to discern the distinction between "sedated" and "demented" with said dog on a table in front of her, greatly assisted "Dr" Steffi Jalava in her prolonged and intensive coercion of the owner for Harry's immediate (and as it later transpired, totally without cause) destruction. The author (and owner of the precious NON-"demented" little papillon who was sent to a totally unnecessary death based on Shea's "diagnostic skills") vehemently urges all pet owners to avoid any contact with this "clinician" - who, in the author's opinion is incomprehensibly incompetent, or utterly monstrous. Or perhaps, both. UPDATE: Since the original January 21 publication of this article, and despite Massey's ongoing efforts to obscure the identities of those involved , the clinician who peddled Shea's fraudulent diagnosis, and who "administered" the lethal injection (ripping the cap off the syringe with her teeth, such is her way) has been identified by her full name: Dr Steffi Maja Jalava . She is far from the only person culpable for the torture, the fraud, and the fully unnecessary termination of Harry's life . However, Jalava's peddling of Shea's completely false "terminal" "neurological" "diagnosis" and "prognosis" delivered throughout two hours of aggressive coercion - after she and Shea had finished their unauthorised and unspeakably cruel utilisation of Harry in student activities and filming - was the fraudulent basis upon which I was duped into signing a "euthanasia" "consent" form . . . and worse still, participating therefore in the wrongful killing of my own deeply beloved dog . My investigation to uncover the names of the ICU staff who, on the night of November 30 , began the catastrophic repeated sedative cocktail overdosing , will continue. As will my endeavours to determine - what is the now-certainty of the fact and the identities of whom administered - the undocumented continuance of the sedation prior to my arrival in order to facilitate the plan to present Harry falsely to me as having suffered some sudden "neurological" event or decline . . . so that I would sign the form for his immediate "euthanasia" . Off-the-Charts Evil: New Zealand's Veterinary House of Horrors . . A Pet Parent's Victim Impact Statement
by Jordan Kelly 8 September 2026
UPDATE 8.9.26: The Massey "neurologist" who apparently (or conveniently) can't tell a "demented" dog from a catastrophically (contraindicated) sedative-overdosed dog, has been named: She is "Dr" Anita Shea. Shea's apparent inability to discern between a "sedated" dog and a "demented" dog, with said dog on a table in front of her, greatly assisted "Dr" Steffi Jalava in her prolonged and intensive coercion of the owner for Harry's immediate (and as it later transpired, totally without cause) destruction, following Jalava's utilisation of him as a live teaching prop and as student "educational" video content. The author (and owner of the precious NON-"demented" little papillon who was sent to a totally unnecessary death based on Shea's "diagnostic skills" and collusion with Jalava) vehemently urges ALL pet owners to avoid any contact with these "clinicians" - who, in the author's opinion are incomprehensibly incompetent but worse and even more so, utterly monstrous. UPDATE: Since the original February 17 publication of this article, and despite Massey's ongoing efforts to obscure the identities of those involved , the clinician who promoted the fraudulent diagnosis and administered the lethal injection has been identified by her full name: Dr Steffi Maja Jalava . She is far from the only person culpable for the torture, the fraud, and the fully unnecessary termination of Harry's life . However, Jalava's promotion of the completely false "terminal" "neurological" "diagnosis" and "prognosis" delivered throughout two hours of aggressive coercion - after " teaching" staff had finished their unauthorised and unspeakably cruel utilisation of Harry in student activities and filming - were the grounds on which I was duped into signing a "euthanasia" "consent" form . . . and worse still, participating therefore in the wrongful killing of my own deeply beloved dog . My investigation to uncover the names of the ICU staff who, on the night of November 30 , began the catastrophic repeated sedative cocktail overdosing , will continue. As will my endeavours to determine - what I believe is the near-certainty of the fact and the identities of whom administered - the undocumented continuance of the sedation prior to my arrival in order to facilitate the plan to present Harry falsely to me as having suffered some sudden "neurological" event or decline . . . so that I would sign the form for his immediate "euthanasia" . The falsification of clinical records designed to bury this evidence — including the December 3 data scrub and the manipulation of Harry's Patient Change Log — is the subject of Police Report OR-2484821N. Harry WAS A Marked Dog. I Had Hoped Massey Vet Staff Couldn't Have Been Any More Wicked Than They'd Already Been Caught Out Being. But YES , Actually, They COULD .
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