Open Letter to VCNZ CEO, Iain McLachlan: Formal Complaint - ICU Veterinary Personnel, Massey University Companion Animal Hospital
Jordan Kelly • 17 January 2026

Multiple Breaches of Professional Standards at Massey University Companion Animal Hospital


BREAKING UPDATE: SIGNIFICANT NUMBER OF ADDITIONAL ETHICAL BREACHES AND COMMON LAW VIOLATIONS (CONVERSION & BREACH OF BAILMENT) EVIDENT IN LATEST INVESTIGATION FINDINGS. READ HERE.

TO: The Veterinary Council of New Zealand (VCNZ)
CC:
Massey University Leadership; International Veterinary Regulatory Bodies

SUBJECT: Forensic Evidence of Professional Misconduct, Clinical Fraud, and Institutional Negligence

FROM: Jordan Kelly, Owner of Harry Kelly (Clinically Destroyed – NOT ‘Euthanased’ – at Massey University’s Companion Animal Hospital, on Deember 1, 2025)

This letter serves as a formal demand for an investigation into the circumstances surrounding the death of my dog, Harry Kelly, at Massey University Companion Animal Hospital on December 1, 2025.


The evidence, as detailed in the hospital’s own Tax Invoice #610997 and subsequent clinical narratives, points to a systemic failure of care, multiple fundamental and severed breaches of the VCNZ Code of Professional Conduct, and an orchestrated act of clinical fraud.


I. Breach of Duty: The Culture of Negligence


On the night of November 30, Harry – a 15-year-old, blind, 4.6kg Papillon – was admitted for rehydration.


Upon entering the ICU (i.e. I insisted on seeing him prior to my leaving the hospital), I witnessed a profound detachment from the welfare of the patient:


  • Active Neglect:  ICU staff were observed ignoring a screaming, distressed, blind patient to engage in social conversation and attend to a newborn kitten.


  • Failure of Human Comfort:  Despite being meters away, no attempt was made to provide the human voice or touch required for a blind patient's orientation.


  • Institutional Apathy:  When this neglect was challenged, the attending veterinarian was unable or unwilling to instruct staff to attend to the patient, citing only that they "love animals" while the evidence of distress was ignored.


II. Pharmaceutical Fraud and Chemical Restraint


The hospital’s invoice reveals that rather than providing the mandated "human comfort", staff opted for unauthorised chemical restraint.


  • The "Convenience" Dose:  Overnight and/or on the morning of December 1, Harry was administered two capsules of  100mg of Gabapentin (i.e. Qty: 2) and 0.36ml of Maropitant (Prevomax).


  • Prior Knowledge of Contraindication:  The invoice confirms that IDEXX Catalyst Chem17 and Massey Bundle Lab Tests were performed on November 30. These tests would have established Harry’s renal impairment that would clearly have contraindicated the administration of Gabapentin –  a drug cleared almost exclusively by the kidneys – and, again – strictly contraindicated in renal-compromised geriatric patients.


  • Potentially Lethal Potentiation: The use of Maropitant (Prevomax) served as a potentiating agent, creating an "anaesthetic-sparing effect" that deepened the sedation, effectively inducing a pharmacological collapse.


II:  Observation & Documentation In Place of Emergency Corrective Care Following A Catastrophic Drug Reaction

Massey veterinary staff and/or students didn't just 'fail' Harry;
they exploited him.


Between the hours of 1am and 9am, they observed a dog in a catastrophic, drug-induced crisis and chose to pick up their phones to video him in place of providing emergency life-saving corrective treatment.


Staff and students chose documentation over de-escalation and taking any action whatsoever to save my dog from the severe and readily visible consequences of their drug administrations.


This is not just clinical negligence; it is a total collapse of professional, ethical, and legal duty. It moves this case from an overdose born of negligence or recklessnes, to one of malpractice, overt cruelty, through the intentional withholding of life-saving care for institutional gain.


IV. Fabricated Diagnosis and Coerced Killing


The resulting drug-induced ataxia and sedation were falsely presented to me as evidence of a "neurological event" to coerce my consent for what was termed "euthanasia".


  •  Calculated Suppression of Facts:  During a nearly one-hour phone call and a subsequent one-to-two-hour consultation, the attending vet, "Steffi", never once disclosed that Harry was under heavy, contraindicated sedation. She instead, dishonestly pointed to his severe ataxia as “evidence” of a supposed “neurological event” (her words).


  • ·The Exit Strategy:  The hospital billed for high-end MILA Dura Flow Coil equipment ($198.38) – designed for mobile recovery – while simultaneously pushing for immediate termination, indicating administrative duplicity.

 

  • ·The "Kill Shot":  When Harry vigorously and vocally attempted to "override" the sedation to respond to my voice, the vet instructed me to hold him down to enable  her to deliver the final lethal injection, therein achieving the complete destruction of he biological evidence of their malpractice.


Demand for Action


I demand that the Veterinary Council of New Zealand not  demonstrate the standard misguided protectionist loyalties of supposed regulatory bodies to the professions they are mandated to uphold the ethics and standards thereof.


Instead, and at least on this occasion, I demand that the VCNZ act ethically, neutrally and responsibly to conduct a comprehensive and honest investigation of the veterinary staff that participated in these decisions and actions.
 
I also hereby demand that detailed and comprehensive documentation of such investigation be recorded, and that it be released,
unredacted, for both my own, and public, scrutiny.


As an absolute minimum, such investigation must:

 

  1. Investigate the clinical justification for administering high-dose sedatives to a non-surgical, renal-compromised patient without owner consent – and further, without subsequent disclosure at the time of the repeated and sustained “euthanasia” push.


2. Audit the ICU culture at Massey that prioritises staff "tearoom" social interaction over the immediate welfare of distressed patients.


3. Hold the practitioners accountable for breaching Clauses 2.1 and 2.8 of the Code regarding accurate communication and informed consent.


**For an addition and specific list of Code, Standards and Ethics breaches identified: Massey’s Companion Animal Hospital Commits Multiple Breaches of Veterinary Code. 


I await advice of your having embarked on this investigation.


Notice of International Interest:

In the meantime, let it be noted that I have received emails from four other other veterinary regulatory or educational organisations internationally, each urging me to lay a formal complaint with you. I have also received an email from the Times Higher Education (THE) "Rankings" team, asking me to indicate if I wish them to enlist their in-house investigative journalists in the matter.


Under the VCNZ Code of Professional Conduct, the Council’s role is to maintain public confidence in New Zealand's entire veterinary profession. A failure by the Veterinary Council to investigate systemic breaches and ethical failures of this documented magnitude would not only be a failure of your regulatory mandate, but would inevitably be perceived as institutional complicity by the international bodies now monitoring this case.


You would be failing the broader industry, your own charter, and the Council's reputation as a competent and ethical regulator.
 
Sincerely,
Jordan Kelly
Owner of Harry Kelly (Deceased following the clinical events and documented breaches detailed in this Letter)

Other News, Reviews & Commentary

by Jordan Kelly 2 June 2026
This Is Harry. Remember His Face, Massey, You Bastards.
by Jordan Kelly 2 June 2026
Remember, Massey, way back on January 16 when I promised you wouldn't wear me out and you wouldn't wait me out? Believe me now? 
by Jordan Kelly 2 June 2026
Time to Look in the Mirror, 'Accreditors' . . . Can't You See It's NOT A Good Look?
by Jordan Kelly 1 June 2026
Compassion vs Cruelty . . . Spot the Difference
by Jordan Kelly 28 May 2026
THIRD UPDATE: Since the original January 16 publication of this article, and despite Massey's ongoing efforts to obscure the identities of those involved, the day shift clinician who delivered the fraudulent diagnosis and administered the lethal injection has been identified by her full name: Dr Steffi Maja Jalava. She is far from the only person culpable for the torture, fraud, and fully unnecessary termination of Harry's life . However, Jalava's completely false "terminal" "neurological" "diagnosis" and "prognosis" delivered throughout two hours of aggressive coercion — after "teaching" staff had finished their unauthorised and unspeakably cruel utilisation of Harry in student activities and filming — were the grounds on which I was duped into signing a "euthanasia" "consent" form . . . and worse still, participating therefore in the wrongful killing of my own deeply beloved dog.  The identities of the night shift veterinarian and ICU staff responsible for the overnight overdosing described in this article — the repeated, catastrophic levels of contraindicated administration of Gabapentin and Prevomax to a renally-compromised patient between approximately midnight and 9am on December 1, 2025 — remain unknown and actively withheld by Massey. If you were on duty in Massey's Companion Animal Hospital ICU on the night of November 30 into December 1, 2025, or if you have knowledge of who was, this investigation would like to hear from you. UPDATE TO READERS: Since writing this article, my continuing research has indicated that Harry was likely not only simply sedated (and massively so) for the sake of the ICU staff's convenience, but also to facilitate a multiplicity of training procedures to be conducted upon him - with the intention that the fronting clinician, "Steffi", would present him as requiring urgent "euthanasia" through a sudden natural decline in his condition. Unfortunately, for Massey management and personnel, I have not only my own memory of him standing strongly on his back legs in his ICU cage at midnight and reaching through the door for comfort, but also now a video of him actively "circling" on the ICU floor, just hours before he was presented to me in a flacid, semi-comatose state with no viable explanation other than some supposedly nature decline. UPDATE TO THE UPDATE : The above indications have not only since been confirmed , but what actually happened to Harry was far worse, and constituted much more than gross malpractice. My latest findings move the entire matter squarely into the category of malfeasance - both at the clinical level and at the highest levels of Massey's management. The Reckless Practice of 'Convenience Sedation' & the True Cost of Clinical Apathy
by Jordan Kelly 28 May 2026
UPDATE: Since the original January 31 publication of this article, and despite Massey's ongoing efforts to obscure the identities of those involved , the clinician who delivered the fraudulent diagnosis and administered the lethal injection has been identified by her full name: Dr Steffi Maja Jalava. She is far from the only person culpable for the torture, fraud, and fully unnecessary termination of Harry's life . However, Jalava's completely false "terminal" "neurological" "diagnosis" and "prognosis" delivered throughout two hours of aggressive coercion - after " teaching" staff had finished their unauthorised and unspeakably cruel utilisation of Harry in student activities and filming - were the grounds on which I was duped into signing a "euthanasia" "consent" form . . . and worse still, participating therefore in the wrongful killing of my own deeply beloved dog . From Lethal Incompetence and Malpractice . . . to Withholding of Life-Saving Corrective Action in Favour of Utilisation As A Teaching Aid . . . to A Fraudulent Diagnosis . . . to A Coerced 'Euthanasia' to Destroy the Evidence . . . to Management Malfeasance At the Highest Levels
by Jordan Kelly 28 May 2026
Readers following the coverage of my attempts to get to the bottom of what happened to my beloved little papillon, Harry, with whom I was extraordinarily closely bonded, will know that: (A) The rot in Massey University’s Companion Animal “Hospital” (CAH) runs deep. (B) Honesty and transparency is not their policy. Denial, dismissal, stonewalling, legal threats and intimidation are. (C) Animals aren’t safe there, with cruelty embedded in “care”, and your property (as your pet legally is) not considered your property at all, as far as Massey, its CAH staff and management are concerned. Your pet is theirs ; to do with as they please, according to their mindset and their modus operandi. And if that involves catastrophic levels of unauthorised, contraindicated, convenience sedation to facilitate their use of your pet in monetised student video collections (including on private cell phones, and to which you will be given no access), this too, according to Massey, is its own God-given right and “best practice” Standard Operating Procedure. (D) “Informed Consent” has a very different meaning in the Massey playbook to that which is generally deemed its accepted definition. (E) “Accountability” is a foreign concept and not one with which they have any intention of becoming acquainted. (F) Laws – including those governing animal welfare, property conversion and more – are not only optional, in Massey’s case, they simply don’t apply. In fact, they appear blissfully ignorant of them according to my (and Harry's) experience. You know all that. You’ve read about it here , here , here , here , here , here , here , here and in most of my other now 30+ articles covering the numerous different sub-atrocities within the overall atrocity that was the demise and disposal of my precious little Harry. Actually, "atrocious" doesn't come anywhere near to being an adequate adjective. Despite having been a professional writer since I was 16 and having upwards of 25 published books under my belt, I don't actually have an adjective that's adequate for the pure evil that was perpetrated upon Harry . . . and, by extension, me . There is not one word or one phrase that can sufficiently convey the depth and breadth of the sheer, unadulterated wickedness that festers without restraint within the walls of Massey University's Companion Animal "Hospital". What you, my readers (or those of you not on Massey's massive legal team payroll) didn’t yet know – because I didn’t yet know – is that record and evidence tampering (which, for any other New Zealand citizen would attract jail time of up to 10 years under the Crimes Act 1961 Section 258 (Altering document with intent to deceive) or Section 260 (Falsifying registers) , and/or a $10,000 fine under the Privacy Act Section 212(2)(b) - appears also to be included in the “we’re exempt” culture of Massey and its veterinary “hospital” staff. Note to Readers: The above laws aren't some hypothetical, bottom-drawer, dusty old legal tracts in archaic library textbooks. They're real, "living" laws that apply to every individual in our country. And today, they are being made to apply to Dr Stephanie Rigg and her "colleagues" who falsified Harry's records to create a cover-up of what they did to him . . . and to me. I will, duly, see Dr Rigg and her associates in Court. Dissecting the Cover-Up: Massey’s Metadata of Deception But back to what readers do know for a moment: You’ll know that I’ve been in the battle of battles for the past two months to extract Harry’s full records (or anything approaching them) from Massey’s Legal and Governance department. HOWEVER . . . there was one thing I hadn’t known how to decipher that they actually had finally drip-fed to me. It was File Name: Patient Change Log (Field-Level Audit) . I’ve been learning a lot about veterinary science, record-keeping, and law in general lately. Not because I wanted to. But because if you want to figure out how deep the rot really runs at Massey, you kind of have to. So I’ve learned a bit about how to decipher clinical metadata. Just e nough to realise that this Patient Change Log (Field-Level Audit) is exactly where the digital fingerprints of a cover-up are hiding. Despite the fact that this document has as much redacted as it shows (probably more), with ALL staff names and positions blacked out, for example -I still found four distinct “smoking gun” entries in these otherwise heavily-redacted metadata logs. BIG. FAT. SMOKING. GUNS. that amounted to one undeniable overall conclusion: This document isn’t a clinical record so much as it’s a literal crime scene . There were already so many dodgy inconsistencies in the few items I'd managed to pull out of Massey to that point (as I've documented in various of my preceding articles). But this document is where, undeniably, the bodies are buried. You just need to know which clod of dirt to look under. Hidden in Plain Sight . . . In A Little Thing Called the Metadata (That the Average Pet Owner Wouldn't Even Know Existed ) There are four hidden but key findings demonstrating that the entire timeline of Harry’s “experience” in that hellhole were was orchestrated, and the sudden "neurological event/decline" exit strategy planned for him were a total fabrication. And that fabrication had a start time. (For this start time we will initially revert our focus back to Massey's previously-supplied "Clinical Summary" (in all its dodginess) . . . We will then lead from the immediately below into the afore-mentioned "Patient Change Log (Field-Level Audit)". Bear with me. I promise not to let this get boring). Well, one of two start times. Either: (1) The 8.38am disconnection of his (with, by-then, the TWO 750% overdoses of the renally contraindicated convenience sedative with which the "crying dog"-sensitive ICU staff had plied him overnight) now life-essential IV fluids (8.5 hours into the prescribed 24-hour protocol that they charged me for). And/or: (2) When the day shift ICU "vet" arrived at 9am and decided a THIRD 750% overdose would be a strategic way do deal with a clearly already massively overdosed little 3.8kg, 15-year-old, dehydrated dog. Now WHY would any vet take such a decision? Well, for legal purposes, of course (remembering that the Venerable Dean Jon Huxley and the obviously not- so-new-broom Vice-Chancellor Pierre Venter, have all the money in the public purse to pay their top-tier external legal counsel . . . and by gum, there are enough of the buggers, if this site's analytics are anything to be guided by), I will precede the following by stating that these are my conclusions, made on the basis of the collation and evaluation of the information before me. That said, what I know of my readers is this: You are no intellectual slouches. Feel free to let me know if you can come up with any other conclusion from the information (complete with now numerous "receipts") that I have thus far presented, most especially here and here , and most tellingly of all, in today's expose. R emember, though, I held the ultimate evidence in my arms at 6pm on December 1 . . . and, some 45 minutes later, I let them take it (safely, for them) away from me, just like Harry's (the literal body of evidence) life had just been taken from him. Little Numerals that Tell A BIG Story The plan for Harry's manufactured exit is not so much written into the records, as it is revealed by the tampering with the logs. They lay bare the lead vet’s apparent plan that his life would come to an abrupt end by the pre-scheduled time of (well, they couldn't quite get consistency in the logs regarding the exact minute, but by the absolute latest time of) 17:00 hours i.e. 5pm . . . assumedly, the end of the day shift on December 1. Just in time to mark him "Deceased" and seal off the records of this catastrophically overdosed patient, before the next shift came on, saw his records, and someone started asking the immediately necessary, and certainly appropriate, questions. And those questions would (0R SHOULD ) have included , but would certainly not have been limited to: How long has this dog been in this state? Why hasn't any rescue and remediation protocol been undertaken? Why was he given yet ANOTHER administration of 50mg of Gabapentin at 09:00 hours after the preceding two during night shift? Why is he disconnected from his IV fluids? Who approved that and why? (And if they knew he'd starred in a multi-video student film festival that morning): Was he taken out of his cage and handled in this state? When did he last drink? Was he given any food before he entered this near-comatose state? Does the owner know of the overdoses and the state he's in? Have you filled in an incident report? Have any emergency specialists been called in for advice? and, no doubt, many more questions. OR . . . maybe not. It depends if the rot in that ICU is fully immersive, or if it's concentrated on Dr Stephanie Rigg's day shift and the ICU shift staff of the preceding (November 30) night. But none of those questions could be asked and none of that could happen. The day shift - led by "Dr" Rigg ("Steffi") - wasn't about to let it happen. Thus, the pre-timestamped, just before end-of-shift, Time of Death entered into the "Euthanasia Authorisation" form that they had all queued up for me long before I ever arrived at that Godforsaken facility that fated December 1 afternoon.
by Jordan Kelly 28 May 2026
UPDATE: Since the original February 15 publication of this article, and despite Massey's ongoing efforts to obscure the identities of those involved , the clinician who delivered the fraudulent diagnosis and administered the lethal injection has been identified by her full name: Dr Steffi Maja Jalava . She is far from the only person culpable for the torture, fraud, and fully unnecessary termination of Harry's life . However, Jalava's completely false "terminal" "neurological" "diagnosis" and "prognosis" delivered throughout two hours of aggressive coercion - after " teaching" staff had finished their unauthorised and unspeakably cruel utilisation of Harry in student activities and filming - were the grounds on which I was duped into signing a "euthanasia" "consent" form . . . and worse still, participating therefore in the wrongful killing of my own deeply beloved dog . My investigation to uncover the names of the ICU staff who, on the night of November 30 , began the catastrophic repeated sedative cocktail overdosing , will continue. As will my endeavours to determine - what I believe is the near-certainty of the fact and the identities of whom administered - the undocumented continuance of the sedation prior to my arrival and the plan to present Harry falsely to me as having suffered some sudden "neurological" event or decline . . . so that I would sign the form for his immediate "euthanasia" . This Is What Happens When Massey Thinks THEY Own Your Dog & Can Do With Him As They Please (You Just Pay the Invoice) At This Appalling, Unaccountable Veterinary House of Horrors (LATEST PROOF OF 'LAB RAT' TREATMENT HERE )
by Jordan Kelly 28 May 2026
UPDATE: Since the original January 21 publication of this article, and despite Massey's ongoing efforts to obscure the identities of those involved , the clinician who delivered the fraudulent diagnosis and administered the lethal injection has been identified by her full name: Dr Steffi Maja Jalava . She is far from the only person culpable for the torture, the fraud, and the fully unnecessary termination of Harry's life . However, Jalava's completely false "terminal" "neurological" "diagnosis" and "prognosis" delivered throughout two hours of aggressive coercion - after " teaching" staff had finished their unauthorised and unspeakably cruel utilisation of Harry in student activities and filming - were the grounds on which I was duped into signing a "euthanasia" "consent" form . . . and worse still, participating therefore in the wrongful killing of my own deeply beloved dog . My investigation to uncover the names of the ICU staff who, on the night of November 30 , began the catastrophic repeated sedative cocktail overdosing , will continue. As will my endeavours to determine - what I believe is the near-certainty of the fact and the identities of whom administered - the undocumented continuance of the sedation prior to my arrival in order to facilitate the plan to present Harry falsely to me as having suffered some sudden "neurological" event or decline . . . so that I would sign the form for his immediate "euthanasia" . Off-the-Charts Evil: New Zealand's Veterinary House of Horrors . . A Pet Parent's Victim Impact Statement
by Jordan Kelly 28 May 2026
With A Ministry of Primary Industries' Animal Welfare Investigation Closing In, It's Finally Time to Speak Out and Tell Things Like They Really Happened
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