'Not A Priority', Say Police Who Wouldn't Answer 111 Calls to Vicious Assault 700m from Their Station
Jordan Kelly • 20 May 2024

Petrol Station Manager Left with Fractured Skull, Serious Eye & Facial Injuries and 'Lucky' to Be Alive . . . but Emergency 'Services' Deemed Situation Unworthy of Attendance

Will anyone be held accountable for the appalling police and ambulance response (or lack thereof) to not just one, but TWO, calls for emergency help for B2Go service station night manager, Ronark Patel, who was being viciously attacked in-store?


Patel has serious vision damage from being punched repeatedly in the eye with a metal ring (later requiring surgery) and other injuries - and was "lucky to be alive" after the relentless and ongoing assault, the immediate aftermath of which was dealt with by off-duty paramedic, Alice Tolich.


Tolich bravely waded into the situation to provide emergency and potentially life-saving help, following the unprovoked attack (by a man who had also threatened to kill her if she called the police).


Off-Duty Paramedic Called TWICE for Police & Ambos . . . No Response


But when she called 111 to get emergency attendance by police and an ambulance, neither service responded to either of her calls for help.


According to a Newshub article, uninterested police - who deemed it "not a priority", despite the Auckland Central Police Station being located just 700m down the road - pointed to Tolich's fortuitous off-duty presence as sufficient reason for their own lack of action.


Patel, who says he feared for his life, also says that the injuries he has been left with would have been far worse - - and that he was "sure (he) would have lost (his) eye" - if not for the quick and brave action of Tolich.


By the time police could be convinced to give the matter any attention (and with ambulance assistance clearly not to be forthcoming), Patel's boss had already driven in from Papakura and delivered him to hospital himself (as advised by a dispairing Tolich).


'An Incident Is An Incident'


Ronark, who says, "an incident is an incident", is left not only severely injured and severely traumatised, but also severely unimpressed, by the fact that the Police considered attendance unnecessary, since "the offender had already left".


Greens Co-Leader Chloe Swarbrick spoke to Newshub, promising to "be in touch with Police and emergency services to see what happened here'".


It would behoove other relevant Parliamentarians to show similar concern.



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