A VERY Unhappy Sequel . . . Is ANYONE Rowing this Boat? Is Anything Happening After All?

For my readers who began following last night's story about the water flood-related insurance issue I'm still trying desperately get some action on now a full FIVE DAYS after the event, yes, I (initally) took the first article down this morning.

Why?

Because JAE actually turned up last night somewhere around 6pm, and I had thought everything was all go. Finally, in good hands. I also had a further (more definitive) phone call from the insurer's loss adjuster (Spencer, as in yesterday's uploaded phone call recording), who told me to get on and organise - under the claim - urgent alternative accommodation for myself.

JAE was meant to roll in here with all their gear at 10am this morning. A call around 11am, from JAE, advised they were "running a bit late".

But now I've re-published yesterday's commentary that I had - in good faith - taken down.

As I upload this update, it's 2.30pm FRIDAY - and no-one's turned up (and if they don't turn up today at all, am I to be left in this No Man's Land with no communication until Monday? Or worse still, indefinitely?). No phone call from JAE. No phone call from Spencer. No phone call from IAG's "Special Claims Team" that I now don't think actually exists.

And I AM IN SEVEN SHADES OF HELL. I have extreme mold sensitivity and the level of spores (from the fact that a water flood has been now left unaddressed for so long) that my body is now reacting to has me buzzing, full of tinnitus, so stiff I can hardly walk straight and with such blurred vision and so brain-fogged I can't even read the label on anything that might calm the bodily reactions down to some small degree.

IAG, Spencer, Checkleys Building, JAE, Phil at IBIC, what the HELL is going on? Am I being royally gaslit? Is anyone going to actually turn up or ring or anything? And what if I had gone ahead - as advised by Spencer - and identified suitable alternative accommodation, what then?

Really, this is SO NOT the right way to deal with any policy-holder, much less one that your own representative deemed warranted "vulnerable person" status.

IAG/NZI, can I get a call, please? Or JAE, can you turn up, please? Spencer, are you still on the case? SOMEONE, please???

PS:  Assumedly, your JAE representatives conveyed to the insurer the mold-sensititised state they found me in last night? It's a SHITLOAD worse another nearly 24 unaddressed hours later. Does anyone understand that there are very serious medical consequences that can occur when someone this mold-sensitised is left exposed in this type of (now rapidly escalating) set of circumstances, for THIS LONG? (Consequences that can include the triggering of Atrial Fibrillation - with some events thereof being potentially life-threatening?)